1. Information We Collect
We may collect and process the following personal information:
1.1 Information You Provide Directly

• Full name, contact number, and email address

• Property details or location (if submitted for evaluations or management inquiries)

• Business or company name (where applicable)

• Any other details you voluntarily share via forms, messages, or email

1.2 Information Collected Automatically
When you visit our website, certain information may be automatically collected, including:

• Your IP address and browser type

• Website usage data and analytics

• Cookies and similar technologies used to improve site functionality and marketing performance

2. How We Use Your Information
We use your information only for legitimate business purposes, including to:

• Respond to inquiries or property evaluation requests

• Provide property management and concierge services

• Improve our website, communication, and service delivery

• Send relevant updates, offers, or insights (you may opt out anytime)

• Comply with legal or regulatory obligations

3. Information Sharing
Wildhuis does not sell or rent your personal information.
We may share limited data only with:

• Trusted service providers (for website hosting, analytics, email communication)

• Legal or regulatory authorities when required by law

• Team members or contractors under strict confidentiality agreements

All third-party providers are carefully selected and comply with POPIA and GDPR data protection standards.
4. Data Storage and Security
We use industry-standard encryption, firewalls, and secure servers to protect your information.
Access is limited to authorised team members who require it to perform their duties.
While we take all reasonable precautions, please note that no online platform is completely immune to security risks. You use our services at your own discretion.
5. Data Retention
Your personal information is retained only as long as necessary to:

• Fulfil the purpose for which it was collected

• Comply with legal obligations

• Resolve disputes or enforce agreements

Once information is no longer required, it is securely deleted or anonymised.
6. Your Rights
Under the Protection of Personal Information Act (POPIA) and General Data Protection Regulation (GDPR), you have the right to:

• Request access to the personal data we hold about you

• Correct or update inaccurate information

• Withdraw consent for communication or data processing

• Request deletion of your personal information (where legally permitted)

To exercise any of these rights, please contact us at info@wildhuis.co.
7. Cookies
Our website uses cookies to enhance browsing experience and analyse usage patterns.
You can choose to accept or decline cookies via your browser settings.
Refusing cookies may limit certain website functionality.
8. Links to Other Websites
Our website may include links to third-party websites.
Wildhuis is not responsible for the content, security, or privacy practices of external sites.
9. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page, with the effective date listed at the top.
10. Contact Us
For questions or concerns about this Privacy Policy or our data-handling practices, please contact:
Wildhuis Property Management (Pty) Ltd
Email: info@wildhuis.co
Location: Hermanus, Western Cape, South Africa